These are the terms and conditions of Ultimate Beauty. We can be contacted at:

Ultimate Beauty
1 Carlton House,
Milford Road,
Elstead,
Surrey GU8 6HR
Email: [email protected]
Tel: 01252 702980

Terms & Conditions of Sale

Please read all of our policies of sale laid out on this page. By so doing, you are accepting the Terms & Conditions of Ultimate Beauty.

Booking a Treatment

When booking a treatment with us, you will be requested to provide your name, e-mail address and telephone number. We require this information so that we may secure your booking successfully. A telephone number is required so we may contact you should a problem arise with your booking.

At Ultimate Beauty, we are committed to safeguarding the privacy of our customers, and you can find out more about how we safeguard personal data in our Privacy Statement.

We may use your contact information to advise you of new products, special offers or changes to our website, unless you advise us otherwise. If you prefer not receive this information, you can email [email protected]

Purchasing Courses

Courses are non transferable. Courses cannot be shared with another person. Courses cannot be purchased in conjunction with any other offer. Face and Body courses must be used within six months. Spray Tanning courses must be used within four months.

Cancellation of Appointments

You are entitled to cancel your appointment with Ultimate Beauty up to 24 hours’ prior to the time of the appointment without incurring a charge. If you wish to cancel your appointment within 24 hours of your appointment, a 50% charge will be implemented.

Late arrivals regrettably result in shortened treatment time, charged at full rate.

Cancellations should be made by phone to 01252 702980.

Treatment and Product Descriptions, Images & Pricing

Each treatment or product purchased is sold subject to its Treatment & Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of treatments and products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Treatment & Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order. The images shown on the Website are copyright of Ultimate Beauty and for illustration purposes only. Images may be copied, downloaded and reproduced for your own personal use only. All prices published are in pounds sterling and are inclusive of VAT at the prevailing rate.

Promotional Code Disclaimer

You can use published promotional codes in the salon only and not in conjunction with any other offer. Gift vouchers and sale items are excluded from offers. These offers are not for resale or publication and only apply to personal orders with all orders being subject to acceptance under Ultimate Beauty’s standard terms and conditions – orders that are considered to be commercial may be excluded from the offer.

Data Protection Policy (GDPR) Compliance

All organisations are required to comply with the General Data Protection Regulations. Information relating to this and our processing of data are set out below.

Website Cookies

Our website may use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and interaction with our website.

Google Analytics

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Appointments and Gift Vouchers Information

When you purchase a service or gift voucher(s) in Salon or online your information including name, address, email and contact number will be stored in our appointment system together with necessary information for us to provide the service(s). We do not share your personal details with any other company without your consent.

Marketing

We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at [email protected] to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders or receipts.

Access to your personal information

You are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer [email protected] or in writing to Data Protection Officer, Ultimate Beauty, 1 Carlton House, Milford Road, Elstead, Godalming, Surrey GU8 6HR

Data Protection Officer

You may contact us about our processing of data via email; [email protected] or in writing to Data Protection Officer, Ultimate Beauty, 1 Carlton House, Milford Road, Elstead, Godalming, Surrey GU8 6HR

More information on GDPR can be found here

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